HW
Hudson Waldron/ AI Front Office
Missed-call recovery & AI systems for Roofing + HVAC
Every missed call, answered in writing. No app. Your existing number.
SVC-01 — Missed-Call Text-Back

Your crew's on the roof. Your phone still answers.

When a call to your shop goes unanswered, Hudson Waldron texts the caller back in under 30 seconds — from your own business number. The homeowner gets a real conversation instead of a voicemail beep, and the job gets booked instead of going to whoever picked up.

Under 30 seconds to first text Your existing business number No app to install

The Problem

Where the job actually goes

It isn't that contractors don't want to answer. It's that a phone call and a nail gun need the same two hands.

  • 01A homeowner with a leak calls your shop at 2:14 in the afternoon.
  • 02You're thirty feet up with both hands full.
  • 03It rings out to voicemail.
  • 04They don't leave one. Almost nobody does anymore.
  • 05They hit back and tap the next roofer in the search results.
  • 06That contractor picks up. That's the job, gone.
$9,500
Average roof job

That is not the value of a lead. That is the job — lost because a phone rang while you were working. Miss two of those in a month and the conversation stops being about the cost of software.

How It Works

SVC-01 — Missed-Call Text-Back
01 / Call missed
02 / Text sent in under 30 sec
03 / Estimate booked
SMS thread — exampleAutomated
Inbound call — no answer
Hey — sorry we missed your call, the crew's on a roof right now. This line texts straight to us. What's going on?Sent 28 seconds later
Got a leak over the garage after last night's storm. How soon can someone look at it?Homeowner
We can have someone out tomorrow. Is morning or afternoon better for you?
Morning works.
Booked. You'll get a confirmation text with the arrival window and the tech's name.Booking link sent
Estimate booked — 4 min 12 sec after the missed call

The system watches your business line. A call comes in, nobody picks up, and within 30 seconds the caller gets a text from your number — not a voicemail box, a conversation.

They answer while the leak is still on their mind. The booking link is already in the thread. You read it when you're back on the ground, and the estimate is already on the calendar.

Message wording, timing, and the booking link are configured for each contractor. It runs on the number you already hand out and already have on the truck.

Illustration of a typical thread. Not a live demo.

System Packages

Three tiers — pricing on the call

Every tier starts with the missed-call system. What changes is how much of the front office runs itself after that.

Tier 1
Never Miss a Call
For the owner who answers his own phone — when he can.
  • SVC-01Missed-Call Text-Back
  • SVC-02Database Reactivation
  • SVC-03Booking Calendar
  • SVC-08Monthly Recovered-Revenue Report
One saved roof job ≈ $9,500. This tier pays for itself the first time it catches one.
Most Popular
Tier 2
Growth Engine
For the shop that wants calls caught AND new jobs generated.
  • Everything in Tier 1, plus:
  • SVC-04Review & Referral Engine
  • SVC-05Website Lead Nurture (speed-to-lead)
Leads contacted in under five minutes convert at a rate leads contacted "tomorrow" never will.
Tier 3
Full AI Front Office
For the company ready to run like it has office staff — without hiring any.
  • Everything in Tier 2, plus:
  • SVC-06AI Receptionist — 24/7 answer + booking
  • SVC-07Website Rebuild
A 9pm emergency AC call in July gets answered and booked while the competition sleeps.

Book a Call

15 minutes — no deck

We'll walk your actual numbers: how many calls ring out in a normal week, what an average job is worth to you, and what the system would have caught. If the math doesn't work, I'll say so on the call.

HW
Hudson Waldron

Hudson Waldron builds and manages automated customer-communication systems for roofing and HVAC contractors: missed-call text-back, appointment booking, review and referral requests, and lead follow-up by SMS and email.